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eBook Selling Luxury: Connect with Affluent Customers, Create Unique Experiences Through Impeccable Service, and Close the Sale ePub

eBook Selling Luxury: Connect with Affluent Customers, Create Unique Experiences Through Impeccable Service, and Close the Sale ePub

by Genevieve Tour,Alain-Dominique Perrin,Robin Lent

  • ISBN: 0470457996
  • Category: Christian Living
  • Subcategory: Bibles
  • Author: Genevieve Tour,Alain-Dominique Perrin,Robin Lent
  • Language: English
  • Publisher: Wiley; 1 edition (June 15, 2009)
  • Pages: 176
  • ePub book: 1572 kb
  • Fb2 book: 1147 kb
  • Other: doc mbr lit rtf
  • Rating: 4.6
  • Votes: 847

Description

Praise for Selling Luxury Geneviève and Robin have brought together . Geneviève Tour is a Training Consultant at Cartierand a luxury specialist.

Praise for Selling Luxury Geneviève and Robin have brought together their talents tocreate a book that gives all Sales Ambassadors the fundamentals inselling and building customer loyalty. She has spent many years as a SalesAmbassador in the United States and France. Geneviève has anMBA in luxury brands and twenty years of experience in marketingand communications. She can be reached atgenevieve.

Selling Luxury: Connect with Affluent Customers, Create Unique Experiences Through Impeccable Service, and Close the Sale. Praise for Selling Luxury

Selling Luxury: Connect with Affluent Customers, Create Unique Experiences Through Impeccable Service, and Close the Sale. by Robin Lent, Genevieve Tour, and Alain-Dominique Perrin. Praise for Selling Luxury. Geneviève and Robin have brought together their talents to create a book that gives all Sales Ambassadors the fundamentals in selling and building customer loyalty. Hamida Belkadi, CEO, De Beers Diamond Jewellers, USA. "Selling Luxury is filled with ways of exceeding each client's expectations through offering a service that surprises and delights. Aaron Simpson, Group Executive Chairman, Quintessentiall.

In Selling Luxury, Robin Lent and Genevieve Tour, with thirty years of combined experience .

You'll also pick up tips from multi-million dollar luxury sales professionals who will help you understand the complexities of the universe of luxury. Selling Luxury will show you how a salesperson can acquire Sales Ambassador status by offering the impeccable service associated with the world's most prestigious brands. Alain-Dominique Perrin Executive Director, Companie Financière Richemont, and President, Ecole des Dirigeants et Créateurs d’entreprise (EDC), Paris.

by Alain-Dominique Perrin, Genevieve Tour, Robin Lent. You'll also pick up tips from multi-million dollar luxury sales professionals who will help you understand the complexities of the universe of luxury.

Praise for Selling Luxury Geneviève and Robin have brought together their talents . 2 In the eyes of the customer, the Sales Ambassador is the brand. 3 Loyalty begins with the fi rst contact

Praise for Selling Luxury Geneviève and Robin have brought together their talents to create a book that gives all Sales Ambassadors the fundamentals in selling and building customer loyalty. Hamida Belkadi, CEO, De Beers Diamond Jewellers, USA Selling Luxury is filled with ways of exceeding each clients expectations through offering a service that surprises and delights. Robin Lent, Genevieve Tour, Alain-Dominique Perrin (Foreword by). ISBN: 978-0-470-49837-8 May 2009 176 Pages. 3 Loyalty begins with the fi rst contact. 4 Keep in mind how you like to be treated.

Praise for Selling Luxury Genevieve and Robin have brought together. Start by marking Selling Luxury: Connect with Affluent Customers, Create Unique Experiences Through Impeccable Service, and Close the Sale as Want to Read: Want to Read savin. ant to Read. 7 people like this topic

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by Robin Lent & Genevieve Tour. The secrets of breakout selling! Using his thirty years of experience training corporate sales. for the field and its long-term priorities and proposes a framework for progress through 2020 and beyond.

by Robin Lent & Genevieve Tour. Developing Capacities for Teaching Responsible Science in the MENA Region: Refashioning Scientific Dialogue. Facilitating Climate Change Responses: A Report of Two Workshops on Insights from the Social and Behavioral Sciences. 26 MB·2,430 Downloads·New!

item 4 Selling Luxury by Robin Lent, Geneviève Tour -Selling Luxury by Robin Lent, Geneviève Tour. Genevieve Tour is a Training Consultant at Cartier and a luxury specialist. She has spent many years as a Sales Ambassador in the United States and France

item 4 Selling Luxury by Robin Lent, Geneviève Tour -Selling Luxury by Robin Lent, Geneviève Tour. item 5 Selling Luxury: Connect with Affluent Customers, Create Unique Experiences Throu -Selling Luxury: Connect with Affluent Customers, Create Unique Experiences Throu. She has spent many years as a Sales Ambassador in the United States and France. Genevieve has an MBA in luxury brands and twenty years of experience in marketing and communications. She can be reached at genevieve. Country of Publication.

Praise for Selling Luxury

"Geneviève and Robin have brought together their talents tocreate a book that gives all Sales Ambassadors the fundamentals inselling and building customer loyalty."—Hamida Belkadi, CEO, De Beers Diamond Jewellers,USA

"Selling Luxury is filled with ways of exceeding each client'sexpectations through offering a service that surprises anddelights."—Aaron Simpson, Group Executive Chairman,Quintessentiall

What does it take to sell high-end luxury creations to therichest clients in the world? In Selling Luxury, Robin Lentand Genevieve Tour, with thirty years of combined experience, sharetheir savoir-faire. You'll also pick up tips from multi-milliondollar luxury sales professionals who will help you understand thecomplexities of the universe of luxury. Selling Luxury willshow you how a salesperson can acquire Sales Ambassador status byoffering the impeccable service associated with the world's mostprestigious brands.

Comments

DART-SKRIMER DART-SKRIMER
Easy read on the very basic fundamentals of selling luxury. This is NOT anything like "The Luxury Strategy" (which reads more like a textbook and has a rich level of analysis that you won't find in "Selling Luxury"), instead here the authors list 88 points (or one-paged pointers, really) that cover things as trivial as "observe the customer" to "don't ignore someone just because he's underdressed" all the way to cheesy tips like "let someone try the product on, just so they remember what they felt like". I'm not saying these aren't valid in any way, however the way the authors present them is a little cheesy and lacks fundaments. I understand this is what makes the book so easily read, but it was underwhelming. If you're looking to dip your toes in Luxury, or have a general but non-academic approach to the subject, this might be an excellent place to continue your experience. If that's not the case, unless you're trying to entertain your Retail Manager, need a pleasant commute read, or have lots of time in your hands, don't bother. The most noteworthy aspect of the book is the quality of the binding itself which is TERRIBLE. The irony of a book on luxury being printed on a dollar-store worthy press can't be missed...
Kiaile Kiaile
I really like this book. The fundamentals for luxury sales is great. It's very simply explained. Some may think this book is too simple, but I love reading it and pondering about it's various points. When I feel like I'm getting into a slump in sales, I'll review it and remind myself about the basics. People buy because of these key points.
Mopimicr Mopimicr
A good book for anyone in the luxury selling business. Enjoyed this purchase. Helpful all the way. Buy it. You will enjoy.
Thoginn Thoginn
Selling Luxury: Connect with Affluent Customers, Create Unique Experiences Through Impeccable Service, and Close the Sale

This is one the excellent readings I have come across recently. It is crisp, no unnecessary jargon, easy to understand by any layman, and extremely useful for anybody who is in business , right from the CEO to the lowest level of the staff, since I believe that everybody in an organization should first of all be a SALES person, and then comes next his / her departmental duty, after all sales is the starting point for any money to flow into the organization , which will keep it alive and kicking. This book addresses about selling luxury items, but the same principles apply to selling anything, because, by implementing the principles outlined in this book, one makes the customer feel that bit EXTRA SPECIAL.
Looking forward to many more such titles from the author .
The Sphinx of Driz The Sphinx of Driz
The content in the book is good, but I was hoping for a little more. It is basically a bunch of really short essays on a topic. And by short I mean one page. The thoughts don't carry very far.
Bloodhammer Bloodhammer
Good info
Fearlessdweller Fearlessdweller
Fantastic guide manual for anyone seeking to understand the 'luxuryverse'. Recommended as a guide manual for all members of a luxury team.
- Resurrection clothing.
Amazing, insightful and spot on! If you are looking for a way to grow your sales this is a must read.