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Top IT systems management expert Rich Schiesser illuminates both the theoretical and practical aspects of systems management, using methods and examples drawn from decades of experience leading and consulting with the worldâ?s most complex enterprise IT organizations.
Top IT systems management expert Rich Schiesser illuminates both the theoretical and practical aspects of systems management, using methods and examples drawn from decades of experience leading and consulting with the worldâ?s most complex enterprise IT organizations.
All rights are reserved by their owners. Download book IT systems management, Rich Schiesser.
Author:Schiesser, Rich , Date: March 25, 2014,Views: 8.
This chapter began in the usual manner with a formal definition of problem management, followed by a discussion of the differences between problem management, change management, and request management.
Find nearly any book by Rich Schiesser. Get the best deal by comparing prices from over 100,000 booksellers. IT Systems Management: Designing, Implementing, and Managing World-Class Infrastructures. ISBN 9780130876782 (978-0-13-087678-2) Hardcover, Prentice Hall, 2001.
ISBN-10: 0-13-702506-8. ISBN-13: 978-0-13-702506-0. Top IT systems management expert Rich Schiesser illuminates both the theoretical and practical aspects of systems management, using methods and examples drawn from decades of experience leading and consulting with the world’s most complex enterprise IT organizations. Schiesser shows how to apply best-practice system management throughout all IT infrastructure environments, from mainframe data centers to web-enabled systems, client/server and mid-range platforms to wireless and VoIP networks.
Prentice Hall; ISBN-10: 0137025068. Test Your Understanding (Chapter 11). Q. 2. One reason so many groups are involved with designing a problem management process is that many of them serve as second level, tier 2 support.
This button opens a dialog that displays additional images for this product with the option to zoom in or out. Tell us if something is incorrect. Studyguide for It Systems Management by Schiesser, Rich, ISBN 9780137025060.
Top IT systems management expert Rich Schiesser illuminates both the theoretical and practical aspects of systems management, using methods and examples drawn from decades of experience leading and consulting with the world s most complex enterprise IT organizations.
indd ii 4/19/2012 12:13:26 PM Information Storage and Management ffirs. indd i 4/19/2012 12:13:26 PM ffirs.
The best-practice guide to managing IT infrastructures–now fully updated!
IT Systems Management is an up-to-the-minute guide to maintaining stable, responsive IT production environments. Top IT systems management expert Rich Schiesser illuminates both the theoretical and practical aspects of systems management, using methods and examples drawn from decades of experience leading and consulting with the world’s most complex enterprise IT organizations.
This thoroughly updated edition covers every systems management discipline and all elements of success: people, process, and technology. Schiesser shows how to apply best-practice system management throughout all IT infrastructure environments, from mainframe data centers to web-enabled systems, client/server and mid-range platforms to wireless and VoIP networks.
Schiesser systematically addresses today’s most crucial issues, as well as emerging trends that will transform IT systems management. You’ll find an entirely new chapter on using IT Infrastructure Library (ITIL) effectively, plus new coverage ranging from managing outsourced functions to efficiently delivering “ultra-speed” Internet connections. This edition includes more real-life examples throughout, and new interactive problems designed to give IT professionals even deeper insight. Coverage includes:
• Implementing bullet-proof processes in areas ranging from change management to production acceptance, capacity planning to storage
• Optimizing the “people” components of IT service delivery, from customer service to executive support
• Using technology to manage systems more efficiently and effectively
• Systematically managing performance, availability, and business continuity
• Reducing the cost and complexity of IT facilities management
• Taking a more strategic approach to security
Rich Schiesser founded and owns RWS Enterprises, Inc., a consultancy that specializes in designing and implementing world-class IT infrastructures. His client list has included The Weather Channel, Amazon.com, and DIRECTV. He has led major IT infrastructure organizations at Hughes Aircraft, the City of Los Angeles, and Twentieth Century Fox. For nearly ten years, he managed the primary data center at Northrop Grumman, one of the world’s most advanced computer facilities. A former University of Phoenix faculty member, he has taught IT management at UCLA and California State University, Los Angeles (CSULA).
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Perfomance and Work
Perfomance and Work
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Computers
Computers
Perfomance and Work
Perfomance and Work
Computers
Perfomance and Work
Computers