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eBook Problem Driven Management: Achieving Improvement in Operations through Knowledge Management ePub

eBook Problem Driven Management: Achieving Improvement in Operations through Knowledge Management ePub

by B. Muñoz-Seca,J. Riverola

  • ISBN: 1403941378
  • Category: Management and Leadership
  • Subcategory: Perfomance and Work
  • Author: B. Muñoz-Seca,J. Riverola
  • Language: English
  • Publisher: Palgrave Macmillan (October 8, 2004)
  • Pages: 383
  • ePub book: 1808 kb
  • Fb2 book: 1593 kb
  • Other: lrf lrf mobi lit
  • Rating: 4.1
  • Votes: 162

Description

Beatriz Muñoz-Seca and Josep Riverola uncover the role of knowledge and problem solving as the . Also the book presents and develops the concept of Problem Driven Management (PDM) as a new approach to Operations. Show all. About the authors

Beatriz Muñoz-Seca and Josep Riverola uncover the role of knowledge and problem solving as the cornerstones of the improvement process. About the authors. BEATRIZ MUÑOZ-SECA is Professor and Head of the Operations and Technology Department at IESE Business School, University of Navarra, Barcelona, Spain.

Semantic Scholar extracted view of "Problem-driven management : achieving improvement .

Semantic Scholar extracted view of "Problem-driven management : achieving improvement in operations through knowledge management" by Beatriz Muñoz-Seca et a. oceedings{rivenM, title {Problem-driven management : achieving improvement in operations through knowledge management}, author {Beatriz Mu{~n}oz-Seca and Josep Riverola}, year {2004} }. Beatriz Muñoz-Seca, Josep Riverola.

Other readers will always be interested in your opinion of the books you've read

Other readers will always be interested in your opinion of the books you've read. Whether you've loved the book or not, if you give your honest and detailed thoughts then people will find new books that are right for them. 1. Social Transformations in Hardy’s Tragic Novels: Megamachines and Phantasms. David Musselwhite (auth.

Problem-driven management: Achieving improvement in operations .

Problem-driven management: Achieving improvement in operations through knowledge management. Beatriz Muñoz-Seca and Josep Riverola uncover the role of knowledge and problem solving as the cornerstones of the improvement process. They present the logic of the situation and show practical ways to implement the approach. Managing the knowledge process and involving the whole company in problem.

Rubrics: Knowledge management Organizational learning Problem solving Total quality management.

Problem-driven management : achieving improvement in operations through knowledge management Beatriz Munoz-Seca and Josep Riverola. Problem-driven management : achieving improvement in operations through knowledge management Beatriz Munoz-Seca and Josep Riverola. Rubrics: Knowledge management Organizational learning Problem solving Total quality management. Download now Problem-driven management : achieving improvement in operations through knowledge management Beatriz Munoz-Seca and Josep Riverola. Download PDF book format.

Problem Driven Management. Achieving Improvement in Operations Through Knowledge Management. by Beatriz Muñoz-Seca. Published February 10, 2005 by Palgrave Macmillan.

Problem Driven Management: Achieving Improvement in Operations Through Knowledge Management. Beatriz Muñoz-Seca, Josep Riverola.

2 1997 Center for Human Service.

Problem Driven Management: Achieving Improvement in Operations through Knowledge Management by J. Riverola, B. Munoz-Seca (pp. 330-331).

Problem management is the process responsible for managing the lifecycle of all problems that happen or could happen in an IT service

Problem management is the process responsible for managing the lifecycle of all problems that happen or could happen in an IT service. The primary objectives of problem management are to prevent problems and resulting incidents from happening, to eliminate recurring incidents, and to minimize the impact of incidents that cannot be prevented. The Information Technology Infrastructure Library defines a problem as the cause of one or more incidents.

Improving service and profits should be the constant aim of the operation side of any company. Beatriz Muñoz-Seca and Josep Riverola uncover the role of knowledge and problem solving as the cornerstones of the improvement process. They present the logic of the situation and show practical ways to implement the approach. Managing the knowledge process and involving the whole company in problem solving are the keys to success. Also the book presents and develops the concept of Problem Driven Management (PDM) as a new approach to Operations.