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eBook Insider Strategies for Outsourcing Information Systems: Building Productive Partnerships, Avoiding Seductive Traps ePub

eBook Insider Strategies for Outsourcing Information Systems: Building Productive Partnerships, Avoiding Seductive Traps ePub

by Kathy M. Ripin

  • ISBN: 0195125665
  • Category: Management and Leadership
  • Subcategory: Perfomance and Work
  • Author: Kathy M. Ripin
  • Language: English
  • Publisher: Oxford University Press; First Edition edition (April 15, 1999)
  • Pages: 288
  • ePub book: 1321 kb
  • Fb2 book: 1115 kb
  • Other: doc mbr mobi txt
  • Rating: 4.5
  • Votes: 630

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Kathy M. Ripin has been a user and sponsor of outsourcing contracts in a major financial services company and now heads a consulting firm that specializes in the interaction of new information systems technology and customer service

Kathy M. Ripin has been a user and sponsor of outsourcing contracts in a major financial services company and now heads a consulting firm that specializes in the interaction of new information systems technology and customer service. Leonard T. Sayles, Professor Emeritus of Management, Graduate School of Business, Columbia University, has a doctorate from MIT and substantial experience studying the problems of implementing new technologies.

As Kathy M. Ripin and Leonard R. Sayles point out, what may seem to executives like the proverbial free lunch-outside experts taking responsibility for the endless vexations associated with information systems management-is far from free

As Kathy M. Sayles point out, what may seem to executives like the proverbial free lunch-outside experts taking responsibility for the endless vexations associated with information systems management-is far from free. Often, new systems that are supposed to respond effortlessly to managerial commands are over-priced, clumsy, and sometimes useless. Insider Strategies for Outsourcing Information Systems offers executives and managers experience-based guidelines that will enable them to avoid the seductive myths and illusions that distort contractor selection and new system planning decisions.

Ripin, Kathy . Sayles, Leonard R. Insider Strategies for Outsourcing Information Systems: Building . Insider Strategies for Outsourcing Information Systems: Building Productive Partnerships, Avoiding Seductive Traps. ISBN 13: 9780195125665. One of the fastest growing industries in America is the outsourcing of information systems, with huge and small companies alike employing contractors to manage their powerful information networks. But how effective is it for executives to hire outsourcers to administer the complicated information systems that are so critical to today's organizations?

book by Leonard R. Sayles. by Kathy M.

book by Leonard R.

Ripin, Kathy M. & Sayles, Leonard R. (1999). Oxford: Oxford University Press. Ruess, M. & Voelpel, S. (2012). The PMI scorecard: A tool for successfully balancing the post-merger integration process. Organizational Dynamics. Saunders, . Lewis, P. & Thornhill, A. (2003). Essex: Pearson Education Limited. & Ortinau, David. Ripin (Ripin, Kathy . used books, rare books and new books. Find all books by 'Kathy M. Ripin' and compare prices Find signed collectible books by 'Kathy M. Ripin'. Ripin, Leonard R.

Insider Strategies for Outsourcing Information Systems: Building Productive Partnerships, Avoiding Seductive Traps. Kathy M. Category: Техника, Строительство. Sayles, Leonard . Oxford University Press, New York 1999. McKinsey & Company, Piazza del Duomo 31, I-20122, Milan, Italy.

One of the fastest growing industries in America is the outsourcing of information systems, with huge and small companies alike employing contractors to manage their powerful information networks. But how effective is it for executives to hire outsourcers to administer the complicated information systems that are so critical to today's organizations? As Kathy M. Ripin and Leonard R. Sayles point out, what may seem to executives like the proverbial free lunch--outside experts taking responsibility for the endless vexations associated with information systems management--is far from free. Often, new systems that are supposed to respond effortlessly to managerial commands are over-priced, clumsy, and sometimes useless. Insider Strategies for Outsourcing Information Systems offers executives and managers experience-based guidelines that will enable them to avoid the seductive myths and illusions that distort contractor selection and new system planning decisions. At the heart of the book are three extended cases studies--a famous specialty retailer, a financial services company, and a European telecom company--that highlight the most frequent sources of new system failure, as well as how a client's measured involvement in the process of fine-tuning a new system can bring superb results. In clear and precise language, Ripin and Sayles make explicit the skills and solutions that have proven effective in outsourcing a wide variety information systems, from new application software to enterprise-wide networks. Today, insatiable corporate expectations, an unforgiving stock market, and a brutal global economy have made it imperative that managers at all levels effectively administer their information networks. Insider Strategies for Outsourcing Information Systems is the book that will help them insure that their businesses survive--and thrive--in the information age.

Comments

Silver Globol Silver Globol
I have never seen such pithy insights into why major development projects fail - and succeed. Rarely does anyone speak to management with such candor about their mistakes. And provide such clear and well founded examples of both success and failure. Anyone in a position to make decisions about new systems development should read this book.
Levaq Levaq
As a consultant involved in strategy change and training, I have seen the fruitless internal conflict over who is to blame when new systems are late or clumsy to implement. Any company involved in or considering new systems development will find Ripin and Sayles an invaluable resource for negotiating with potential vendors and facilitating IS development projects. They stress what is so often forgotten: the critical role of line manager and user participation ... including more realistic trade-offs between costs (and failure risks) and ambitious client wish lists. Their vivid case studies illustrate how client managers obtain new skills by project participation that enable them to make more effective use of these costly new technologies and even to fine tune applications. Outsourcer professionals and client staff and line managers will find Ripin and Sayles an engaging, well documented, and widely useful book on developing and implementing new information systems. A must read!
Maldarbaq Maldarbaq
This book prepares buyers of custom software for the pitfalls inherent in developing a system. It explains why there must be give and take between buyer and developer, and why "tough" contracts offer little protection. I suspect this will come as news to many first-time buyers.